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Other News

Customer Service

How to Craft a Legacy – Taking Your Impact to the Next Level (Infographic)

In this week’s blog, I discussed about realizing legacy. For more information on the topic, please refer to the blog. Otherwise, this infographic visually summarizes the blog’s content. To learn more about our team, please visit josephmichelli.com. To speak to me about your CX journey, please go to josephmichelli.com/contact. The post How to […]

Sales

Prospecting Is a Mental Game

Prospecting is a game that too many salespeople have already lost because they’re mentally unprepared. I want you to be successful at prospecting, and I’m going to tell you ten things to get your head in the game.  1. Prep the day before. You can’t go into anything mentally prepared […]

Ethics

Hypocrisy Runs Rampant in Texas

How are hypocrisy and “victimless crime” linked to unethical behavior? It is a question I am often asked when I am delivering a keynote speech or working as an ethics consultant. “Hypocrisy” or pretense can clearly be unethical. Going back to its roots, is a physician who claims and administers […]

entrepreneur success tips Entrepreneurship how to be a successful entrepreneur Leadership

How Entrepreneurs Use Self Improvement to Achieve Success!

If you want to know how entrepreneurs use self-improvement to achieve success just ask a serial entrepreneur like me! For the last thirty years I have studied the most successful people in the world. Entrepreneurs like Richard Branson, Steve Jobs, and Bill Gates have one thing in common when it […]

Ethics

How Secure is the Security?

As an ethics keynote speaker, I have long told my audiences that anyone is capable of defrauding others, that there is no “type.” Fraud transcends race, religion, sexual orientation, or geography. For the most part, my business ethics and business consulting clients understand that remark. However, the appreciation of that […]

Branding

Your Function is Cost of Entry

Click HERE to watch video. Your Function is Cost of Entry You’ve spent most of your life getting really good at what you do. College, maybe graduate school, an internship, entry-level jobs, climbing up the ladder – learning, improving your skills, honing your abilities, sharpening the saw. Now you’re running […]

Podcasts

Networking Your Way Out Of A Recession

As we enter a recession, it is natural to feel concerned about job security and career progression. However, there are steps you can take to strengthen your position and potentially advance your career even in a challenging economic climate. One important strategy is to focus on networking. YES – NETWORKING […]

Entrepreneurship

Marriott Infuses Self-Care

As a student of hospitality for the past 35 years, I am always excited to see how the best in class inspire their workforce. Recently, John Hart, a global senior director with Marriott Meetings & Events, invited me to share with the heart of the house. These 250 people managers […]

Entrepreneurship

3 Tips to Flip Rejection on its Head

I submitted one of my success guides to an international company for distribution. A few weeks later, a “Dear John” email arrived in my mailbox. It stated: “After careful review of the information submitted, it has been decided that our distribution enterprise WILL NOT be accepting your success guide.” The […]

Podcasts

Employee Retention via Human Connections

Employee retention is one of the hottest topics in business as we move into 2023.  There are many conversations about the “Great Resignation” (which has continued for two years) and “Quiet Quitting” and how this is impacting companies. People keep leaving, and finding talent is more difficult than ever. According […]

Podcasts

Manufacturing and Employee Retention

Seeking a Manufacturing Keynote Speaker? Employee Retention is a hot topic for manufacturing companies. Everyone I talk to is concerned about finding and keeping talent, and this world of “Quiet Quitting” has become a hot topic that is having a real impact on the human resources function in all industries. […]

Articles Communication Skills Development General Leadership Management Skills

How Transformational Leaders Deliver Employee Feedback

Do you want to know how transformational leaders deliver employee feedback? You should because it leads to an increase in workplace engagement and creates happy work environment. Here’s a simple truth about human nature: We all like to be praised when we do something well. Very few of us enjoy […]

Branding Sales

The Pursuit of Better

What if competition was all in your head? What if it was only about you? Instead of comparing yourself against someone else’s current state of being, what if you only looked at yourself and where you are in comparison to where YOU’VE been. That is the Pursuit of Better. I […]

Branding

Just do it already!!

Click HERE to watch video. Let’s just do it already. “What are we waiting for? Let’s just do it already.” I said. We were sitting in an agency creative meeting exactly 21 years ago and one of our art directors had just come up with a brilliant solution for our […]

Articles Change Management Company Culture General Human Resources Leadership Management Skills Productivity success Tips Team Building

Organizational Culture and Why We Need It

Organizational Culture and why we need it is a question I get asked often as an executive coach. Let’s examine why it’s so important and how it benefits your employees and your customers. The definition of organizational culture is best summarized this way. It is the combination of beliefs, assumptions, […]

Articles Change Management Communication Skills Development General Human Resources Leadership Management Skills Team Building

Maintaining Employee Experience When Leadership Changes

by Dr. Rick Goodman on May 23, 2022 Maintaining  employee experience when leadership changes is a focus of human resources professionals around the world. Where does employee experience come from? That’s a more complicated question than you might think. My personal belief is that it emanates largely from the people […]

Communication Skills General Leadership Management Skills Self Help Team Building

The Five Areas to Set Goals to Attain Balance in Your Life

by Dr. Rick Goodman on April 19, 2022 Hi this is Dr. Rick Goodman the Team Building expert and author of the book Living a Championship Life “A Game Plan for Success” with your next episode of the Championship Challenge.  Last time we covered the S.M.A.R.T formula of goal setting […]

Technology

Generate Or Tolerate

Everything we do comes down to two choices. Apologies to Morgan Freeman. We generate, or we tolerate. We can generate a working business process, or we tolerate uneven results. We can generate new leads, or we tolerate a “feast and famine” cycle. We generate new clients, or we tolerate being […]

Technology

Do You Even Scale, Bro?

How to grow a stable, unstoppable business with Stable Scaling! Scaling your business is a buzzword, right? We all want to scale. Let’s scale.  Let’s grow. Let’s all get bigger.    Let’s get swole.   Scale.  Up and to the right, man.   Woo hoo!  I got a bright future in sales, […]

Association News

Ed Rigsbee’s Raw & Unedited with Dr. Chris Gray: Live to Virtual Success

Dr. Chris Gray, CEO at Veterinary Emergency and Critical Care Society shares his organization’s journey in converting their planned live annual conference into a virtual experience. Of the many recommendations, the idea of a live command center during the virtual event really made the difference in quickly resolving challenges as they […]

Association News

Ed Rigsbee’s Raw & Unedited with Laura Farr: Create Warm Fuzzies & Family at Your Virtual Conference

Laura Farr, Executive Director American Association of Naturopathic Physicians 300 New Jersey Ave NW, Suite 900 Laura.Farr@naturopathic.org Tips to Share Key Markers 93% fewer expenses 79% less exhibitor income 55% higher registrations 7% higher registration income Structure: Usually a 3 day conference Modified to Day 1 started at 4:00 – 7:00 […]

Association News

Ed Rigsbee’s Raw & Unedited with Tom Papas (WSRCA): Going by the Book

Tom Papas, Executive Director Western States Roofing Contractors Association shares his perspective on following bylaws, leader fiduciary responsibility and quality governance. He suggests association executives rely on the law, common sense and empirical knowledge to stay on course. The post Ed Rigsbee’s Raw & Unedited with Tom Papas (WSRCA): Going […]