Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. 3 Digital Marketing Strategies That Can Improve Customer Retention by […]
Latest News
- 7 hours ago
- 17 hours ago
- 4 days ago
- 4 days ago
- 5 days ago
Leadership
-
How To Increase Your Income With ChatGPT
March 16, 2023As an entrepreneur you may be wondering how to increase your income with ChatGPT. Everyone seems to be talking about it! In [...] -
Making Your Dreams a Reality: From Dreamer to Achiever in 5 Simple Steps
March 7, 2023by Dr. Rick Goodman on March 7, 2023 Making your dreams a reality is not as difficult as it may seem. I have seen many people go [...] -
Why Companies Should Offer Employees A Self-Improvement Plan
February 6, 2023There are many reasons why companies should offer employees a self-improvement plan because it can benefit both the employee and [...]
- ChatGPT Explained
- How Entrepreneurs Use Self Improvement to Achieve Success!
- 5 Steps for Becoming an Entrepreneur
Sales
-
10 Rules of the Prospecting Game
March 22, 2023Too many people struggle with prospecting. I’m here to help. There are some basic rules you need to get right. To win at [...] -
How to Sell to the CEO
March 20, 2023Here are 16 tips for reaching the CEO and speaking their language. CEO Facts 1. CEO’s don’t have budgets. They set [...] -
How to Build a Sales Pipeline
March 15, 2023Keeping your pipeline stuffed is a sure path toward frustration, (and a lousy way to impress your boss). Build your sales [...]
- 10 Reasons Why Salespeople Fail
- Elevating us all on International Women’s Day
- 10 Ways to Get a Prospect to Respond
Customer Service
-
Top 5 Customer Service & CX Articles for the Week of March 27, 2023
March 27, 2023Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from [...] -
VUCA and YOU – How to Lead in Uncertain Times (Infographic)
March 23, 2023In this week’s blog, I discussed about ways to emerge stronger when faced with Uncertainty. For more information on the [...] -
VUCA and YOU – How to Lead in Uncertain Times
March 22, 2023Second in a Series This four-part series addresses strategies for managing the challenges of living in and leading through VUCA [...]
- Five Ways to Execute a Five-Star Customer Experience
- Building Trust and Loyalty through Active Listening with Heather Younger
- Building Trust and Loyalty through Active Listening with Heather Younger
Technology
-
Generate Or Tolerate
February 24, 2021Everything we do comes down to two choices. Apologies to Morgan Freeman. We generate, or we tolerate. We can generate a working [...] -
5 Myths About Sales Growth (That May Keep You From Growing)
January 14, 2021We want to talk a little bit about business growth. Since, of course, that’s what people get in touch with us to do. And [...] -
How To Give The Gift Of Founders’ Sales Magic To Everyone On Your Team
January 6, 2021Company founders sell better than other team members. This has been the case since long before Steve Jobs got on stage to show [...]
Other News
Leadership Tips for a First-Time Supervisor
Home Leadership Tips for a First-Time Supervisor You are now boss, and some of your friends now report to you. This can be awkward for some people. Some first-time supervisors are not sure how they approach this change in their role around the people who were and are their buddies. […]
The Sophomore Slump.
Click HERE to watch video. The Sophomore Slump. This month marks the 50th anniversary of Elton John’s second album, Honky Château. The record was John’s second release and his first number-one album. But even more impressively, it was followed by six more successive number-one releases. Today, Sir Elton is among […]
VUCA and YOU – How to Lead in Uncertain Times (Infographic)
In this week’s blog, I discussed about ways to emerge stronger when faced with Uncertainty. For more information on the topic, please refer to the blog. Otherwise, this infographic visually summarizes the blog’s content. To learn more about our team, please visit josephmichelli.com. To speak to me about your CX journey, please go […]
VUCA and YOU – How to Lead in Uncertain Times
Second in a Series This four-part series addresses strategies for managing the challenges of living in and leading through VUCA (Volatility, Uncertainty, Complexity, and Ambiguity). If you missed the first installment (which puts VUCA in a historical context and offers strategies for managing the V in VUCA – Volatility), you […]
10 Rules of the Prospecting Game
Too many people struggle with prospecting. I’m here to help. There are some basic rules you need to get right. To win at prospecting, here are my Top 10 insights to the game. 1. Prospects don’t care. Until you show an interest in them, there’s no reason for them to […]
Five Ways to Execute a Five-Star Customer Experience
In a recent interview with Katie Mares, author of CustomHer Experience: The Importance of Tailoring Your Brand Experience to the Female Customer, we talked about creating a five-star experience. Mares had some excellent ideas, and here they are, followed by my commentary. By the way, even though Mares’ expertise is […]
Building Trust and Loyalty through Active Listening with Heather Younger
Top Takeaways: Failing to listen to the customer communicates apathy and rudeness. It tells the customer that you do not care enough to engage. Heather Younger shares her 5-step framework on how to listen better: Recognize the unsaid. Look at the nonverbal cues. Listen for pauses and voice inflections. Sense […]
Building Trust and Loyalty through Active Listening with Heather Younger
Top Takeaways: Failing to listen to the customer communicates apathy and rudeness. It tells the customer that you do not care enough to engage. Heather Younger shares her 5-step framework on how to listen better: Recognize the unsaid. Look at the nonverbal cues. Listen for pauses and voice inflections. Sense […]
Make the buying process easy for the people doing the buying.
Home Make the buying process easy for the people doing the buying. “I do not want personalized attention! I want it now.” This past Saturday I was putting together some fun packages for some of my clients. Sometimes I will send one of my books or workbooks, or a video […]
Top 5 Customer Service & CX Articles for the Week of March 20, 2023
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. 8 Best Practices for Creating a Compelling Customer Experience by […]
How to Sell to the CEO
Here are 16 tips for reaching the CEO and speaking their language. CEO Facts 1. CEO’s don’t have budgets. They set them…and take them. Don’t ever think that there’s no money. There almost always is money, and they will spend it because they don’t have budgets. 2. CEO’s want strategic answers. They […]
Brainstorm: Do You Suffer From an I Infection?
Click HERE to watch video. Brainstorm: Do You Suffer From an I Infection? How do you feel when you have a brainstorm? Something you never thought of before suddenly becomes clear and powerful and takes over your consciousness. And if the idea is huge, it becomes all you can think […]
How To Increase Your Income With ChatGPT
As an entrepreneur you may be wondering how to increase your income with ChatGPT. Everyone seems to be talking about it! In today’s business environment, you are going to want to get started with artificial intelligence. Here are some ways to grow your business and increase your income with open-ai. […]
What is VUCA & How do YOU Thrive in Volatile Times? (Infographic)
In this week’s blog, I discussed about ways to emerge stronger when faced with Volatilty. For more information on the topic, please refer to the blog. Otherwise, this infographic visually summarizes the blog’s content. To learn more about our team, please visit josephmichelli.com. To speak to me about your CX journey, please […]
What is VUCA & How do YOU Thrive in Volatile Times?
VUCA Defined In their 1985 book “Leaders -The Strategies for Taking Charge,” economists Warren Bennis and Burt Nanus coined the term VUCA (Volatility, Uncertainty, Complexity, and Ambiguity). In the 1990s, VUCA was used as a US War College framework to guide scenario planning related to post-Cold War military tactics. VUCA […]
How To Build a Blog.
Click HERE to watch video. How To Build a Blog When I started to build a blog almost 15 years ago, I said it was a journey we were taking together. I was going to learn to blog, and I hoped you’d accompany me. I also said I would be […]
How to Build a Sales Pipeline
Keeping your pipeline stuffed is a sure path toward frustration, (and a lousy way to impress your boss). Build your sales pipeline in a way that deals flow through with ease from top to bottom. How? I’ve got 10 tips for how to build a healthy sales pipeline. 1. Know […]
The Importance of Employee Accountability in the Ultimate Customer Experience®
“What you tolerate, you endorse.” — Larry Winget When it comes to serving customers, employee accountability is crucial. As my pal, Larry, says, if you don’t hold your team accountable, you’ve just endorsed inferior conduct. And, let’s face it, that type of performance will never deliver an Ultimate Customer Experience.® […]
What Aspects of Leadership Best Motivates Gen Z in Today’s Work Environment?
Home What Aspects of Leadership Best Motivates Gen Z in Today’s Work Environment? Jenny was excited to lead her new team until someone pointed out that she was a Gen X-er, and most of her team members were Generation Z. She felt fairly confident about working with them, but […]
Employees Aren’t Happy – Here are 5 Ways to Reverse the Trend (Infographic)
In this week’s blog, I discussed about driving employee engagement. For more information on the topic, please refer to the blog. Otherwise, this infographic visually summarizes the blog’s content. To learn more about our team, please visit josephmichelli.com. To speak to me about your CX journey, please go to josephmichelli.com/contact. The post Employees […]
10 Reasons Why Salespeople Fail
I hate talking about negative subjects, but it’s time to call it out. I’m going to list ten reasons why salespeople fail. Now, it’s not that salespeople fail on all ten of them, but all it takes is one or two. This post is to help you steer clear of […]
Selling to B2B businesses.
Click HERE to watch video. Selling to B2B businesses. It’s always fascinating to me when people ask if I can create strategic messages for their business-to-business companies. They ask with the thought that while business-to-consumer (B2C) companies sell to emotional consumers, business-to-business (B2B) organizations sell to hard-nosed professionals and no-nonsense […]
How To Build a Blog.
Click HERE to watch video. How To Build a Blog When I started to build a blog almost 15 years ago, I said it was a journey we were taking together. I was going to learn to blog, and I hoped you’d accompany me. I also said I would be […]
Elevating us all on International Women’s Day
Tomorrow is International Women’s Day, a day to celebrate and empower women all around the world. It’s a day to reflect on how we can take care of ourselves, the people who depend on us, and other women in our communities. Here’s a shocking stat… it’s 2023 and still only […]
Making Your Dreams a Reality: From Dreamer to Achiever in 5 Simple Steps
by Dr. Rick Goodman on March 7, 2023 Making your dreams a reality is not as difficult as it may seem. I have seen many people go from dreamer to achiever in 5 simple steps and I believe you can also. Did you know that nearly everyone has some form […]
Delegating Tips, Even If No One Works for You
Home Delegating Tips, Even If No One Works for You My Dad used to say, “Decide. Delegate. And Disappear.” Delegation is an important component of most leadership roles. But you must understand that delegating the job doesn’t mean delegating the responsibility. You are still responsible, even if you are getting […]
A Fresh Insight – You are Absolutely Exceptional
When you made your first appearance in the world, you possessed the potential to be exceptional. I believe that we are all pre-wired to achieve, create, and produce amazing results. However, sometimes we disqualify ourselves through unplanned setbacks, limited thinking, and a lack of exposure. When I was in Bhutan […]
Patino and the “Thousand Lives”
In my profession as a healthcare ethics keynote speaker, healthcare ethics consultant and author, I am often at a loss to explain the depths of my disdain for those who profit off of illegal opioid distribution. I am especially angered when that fraud is committed by a physician. How many […]
10 Ways to Get a Prospect to Respond
“Oh, wow, I guess they’re not interested.” Wait! You have no idea how valuable of a prospect they are until you have the conversation with them. Sure, you’ve made four or five calls or emails, and they’re not responding. But you have the ability to help them, so it’s your […]
Accountability is Reciprocal
“I’m going to hold you accountable.” This is what I hear many leaders say. The truth is that holding people accountable doesn’t work. That is a taskmaster / servant relationship. This relationship does not inspire people to choose to be accountable, to be their very best. Only when someone is […]
Leadership in 2023 Is Harder Than Ever
Leadership in 2023 Is Harder Than Ever There are many factors that can make it difficult to lead a team in business today. Some of the challenges that leaders may face include: 1. Managing a diverse group of individuals. With the increasing diversity in the workforce, leaders must be […]
7 Timeless Insights from Dr. Denis Waitley
Recently, my friend Kyle Wilson invited me to join an inmate group in Rancho Santa Fe, Calif., and spend two days with the effervescent Dr. Denis Waitley. This experience has been the highlight of the year for me. Dr. Waitley is 89 years young and the author of the best-selling […]
Culture Starts with Love – A True Signet Jewelers Love Story
There are times in life when you meet a client that totally gets it. Signet Jewelers is that client. For them, employee experience is the top priority. Executive leadership models care and compassion for everyone. Meanwhile, the field executives are laser-focused on accountability while demonstrating empathy. How do I know? […]
Fraud on a Golf Course
Some fraudsters are hidden from view, almost in the shadows of their companies. Others are in-your-face, almost daring to be caught. As a business ethics keynote speaker, business ethics consultant and book author, I have seen the extremes and all stops in-between. However, in the world of fraud, I must […]
Good Executives Committing Fraud – and Going Bad
In my life’s passion of being a business ethics keynote speaker, business ethics consultant and book author, I am frequently asked by attendees at my ethics keynote speeches as to how good executives go bad? Are there factors that make good people want to go bad? What are the reasons […]
Six Areas Where You Can Create the Ultimate Customer Experience®
The Ultimate Customer Experience® is the cornerstone of any distinctive business. In today’s highly competitive market, delivering this extraordinary level of customer experience has become a necessity rather than a luxury. While most businesses focus on traditional customer service techniques, here are a few unique approaches that could help differentiate […]
Top 23 Books to Spark Your Life
Anyone who knows me — or, thanks to my wife, has seen my color-coordinated personal library via Zoom — knows that I love books. I like the ability to download books from Kindle and Apple’s iBookstore. However, I’m old school and love hardcover books with carefully designed book covers. Reading […]
3 Reasons to Act Like a Cheetah and Think Like a Hippo
I’ve been thinking about cheetahs and hippos recently. My friend Kyle Wilson is a cheetah in his thinking, and I am at best a hippo. I don’t like change and prefer things to stay the same. Kyle, however, is always thinking and challenging the status quo. Recently, I joined Kyle’s […]
Is your team set up to win this Super weekend and beyond?
https://carolynstrauss.com/wp-content/uploads/2023/02/Supergraphic.mp4With the big game on Sunday, fans and observers are focused on what the Quarterbacks will do, what the Kelce brothers dynamic may be (this to me is so exciting), how the teams will play, and who wins. With that in mind, how is your team faring this season? In […]
How Do You Develop Great Leaders?
Very frequently I get asked the question, “How do you develop great leaders?” It is a question as old as time. And it is a very important question. Great leaders develop great leaders. Great leadership is all about growing people and preparing them and the organization for a bright future. […]
Top 20+ Moments from the Last 20 years
February 1st is a special for me. Every day on the right side of the ground is a brilliant day. Anytime you can wake up not pushing up daises is a great day. Twenty years ago I walked away from a daily free cup of coffee, a check, and a […]
Why Companies Should Offer Employees A Self-Improvement Plan
There are many reasons why companies should offer employees a self-improvement plan because it can benefit both the employee and the company in many ways. With the 2022 great resignation its critical that companies find a way to attract and retain employees. When companies offer employees a self-improvement plan they […]
4 Strategies for Choosing the Right Personal Branding Coach for Your Success
Personal branding is becoming an essential part of career success in today’s competitive job market. A personal branding coach can help you develop the right strategies to build and promote your brand, establish yourself as an expert in your field, and gain recognition from potential employers or clients. But with […]
ChatGPT Explained
ChatGPT Explained is important when understanding what Artificial intelligence can do to grow your business. ChatGpt is a state-of-the-art language generation model developed by OpenAI. It is considered one of the most advanced natural language processing (NLP) models available. The model has been trained on a massive amount of text […]
5 Takeaways from the Bills vs. Chiefs’ Thrilling 2021 Playoff Game
#BillsMafia, in 13 seconds the taste of victory was snatched from our grasp in 2021. We were so close. I know the champagne bottles were already popping as we prematurely prepared to host the AFC Championship game in Buffalo, New York, the following Sunday. I could barely sit to watch […]
Peopling skills is the key to getting more done with less
When working with one of my clients this week, it is becoming more and more clear that peopling is the skill that is most crucial in getting more done with less. Knowing what each person contributes to the team and letting them bring thier working genius to each project, keeps momentum […]
How Entrepreneurs Use Self Improvement to Achieve Success!
If you want to know how entrepreneurs use self-improvement to achieve success just ask a serial entrepreneur like me! For the last thirty years I have studied the most successful people in the world. Entrepreneurs like Richard Branson, Steve Jobs, and Bill Gates have one thing in common when it […]
5 Steps for Becoming an Entrepreneur
by Dr. Rick Goodman on January 18, 2023 There are 5 steps for becoming an entrepreneur that I have followed over the past 30 years when I have started a new business. Starting a business can be a challenging and rewarding experience, but if you have a roadmap, it is […]
4 Strategies to Make 2023 Your Greatest Sales Year
Welcome to the year you went big. As the calendar turns to January, it’s time to set wild goals about the personal sales records you can smash with a little planning and practice. As a 100% commissioned salesperson for the past 19.5 years, I’ve often wondered what are the characteristics […]
What Leaders Should Know About Strategic Planning
What leaders should know about strategic planning is critical, if they want to build stability and consistency in today’s business world. When you’re the leader of a team, whether it’s a team of 10 or a team of 10,000, it’s critical to be grounded in the present, but also to […]
How to Create a Successful One Word Business Theme
Creating a successful one word business them can be vital for your success in the new year. Every year for the past thirty years I have decided on a one word theme for my business.As a result of this my business has grown every year. Many companies and individuals choose […]
Does Purpose Drive Accountability?
As I was out for a workout this morning, I came upon a bus stop where the children were loading for school. A mother was there watching as her older children boarded the bus. After the bus closed its doors and drove off, the mother was left with her younger child. […]
Completing 2022 and Starting New in 2023. Happy New Year!
https://carolynstrauss.com/wp-content/uploads/2022/12/New-Year-Ornaments.mp4
Nothing Bundt Cakes: 5 Ways to Infuse Joy in Your Business
What comes to mind when you hear Strawberries & Cream Bundtlet, Red Velvet Bundtlet, or Key Lime Bundtlet? Better yet, how do you feel when you hear 10,000 bites of joy? Well, if you have a sweet tooth like me, then you probably know that I am talking about the […]
Happy Solstice, Things Get Brighter From Here!
https://carolynstrauss.com/wp-content/uploads/2022/12/Solstice-2022.mp4
Networking Your Way Out Of A Recession
As we enter a recession, it is natural to feel concerned about job security and career progression. However, there are steps you can take to strengthen your position and potentially advance your career even in a challenging economic climate. One important strategy is to focus on networking. YES – NETWORKING […]
6 Tips for Hiring the Perfect Keynote Speaker for Your Event
Hiring a keynote speaker can be a daunting task, especially if you have never done it before. There are a multitude of factors to consider, from the speaker’s expertise and credibility to their ability to engage and inspire your audience. But with a little bit of planning and research, you […]
What Would I Tell My 25-Year Old Self Entering the Job Market Today?
Earlier this year I celebrated another year around the sun and I started reflecting on my professional journey. Research says that the average worker will spend one-third of their lives in a place of business. I believe that if you are going to work, you might as well make it […]
Do You Accept Constructive Feedback?
Do you accept constructive feedback? I’ve said in the past that one of the greatest gifts a leader can give to team members is the gift of honest feedback. Taking the time to provide a quick word of encouragement or constructive criticism can go a long way toward showing employees […]
Constant learning is vital for the true professional
If you want to get better at what you do, there are few limits to how far you can go. With the right mindset, you can become more successful than ever before. (That’s why Jason Bradshaw and I are conducting the “Stand Out / Earn More” program this week. You’ll […]
How Solutions Oriented Leaders Communicate With Empathy
Do you know how solutions oriented leaders communicate with empathy? There’s a great technique that I’ve been using for years, and it’s called “The Three F’s. Which stands for Feel, Felt, and Found. I understand how you feel. I felt that way too. And I found that if you do […]
The Key to Speaking and Communication Success
It’s hard to describe how nervous I was to meet with my new speech coach. My career was ascending rapidly, but Ron Arden was the coach to the speaking heavyweights — Brian Tracy, Ken Blanchard, Patricia Fripp, and many more. I had invested an amount that made us really stretch […]
Accountability is Leadership
At The Accountability Institute we get calls from leaders all the time. Many times, a leader calls to say they want help with their people; they want their people to be more accountable. As soon as we hear this, I know that there is an accountability problem and a workplace […]
The Customer is Your Most Valuable Asset
In today’s world, your customers are perhaps your company’s most valuable asset. Customers can make or break your business, so it’s important to always treat them with care and respect. While there is no one-size-fits-all strategy for the customer experience, some best practices are essential if you want to remain […]
Employee Retention Starts Yesterday
If your workplace culture stinks, people will leave. If you have an amazing workplace culture, other organizations will try to steal your people. What kind of workplace culture do you have? What type of workplace culture do you want? What do you do? Employee Retention Starts With a Great Workplace […]
The Future of Search with Madhu Basu
This episode is co-produced with the Austin Technology Council. ATC is a 30 year old association focused on promoting and facilitating growth of technology companies in Central Texas. Over the past three decades the business ecosystem in Austin has changed, and ATC is actively changing, too. Learn more at https://AustinTechnologyCouncil.org. Today […]
Ten Questions for Assessing Your Organizational Culture
In order to assess your organizational culture to make changes its important to develop questions that will point you in the right direction and I know these ten questions for assessing your organizational culture will put you on the right path. So What is Organisational Culture? The way I explain […]
Associations and Community Building
Association community building is very important. It is the most important thing that associations have to offer. In the past the education was king of the association offerings, but with all the access to learning online, the community is what people need the most. I am a keynote speaker who […]
How Solutions Oriented Leadership Improves Retention
Solutions Oriented Leadership is a key focus for managers and entreprenuers around the globe. Solutions oriented leadership improves retention and helps your organization to attract top talent globally. Discover how solutions oriented leadership can help your organization in this podcast. Check out this episode!
Employee Retention via Human Connections
Employee retention is one of the hottest topics in business as we move into 2023. There are many conversations about the “Great Resignation” (which has continued for two years) and “Quiet Quitting” and how this is impacting companies. People keep leaving, and finding talent is more difficult than ever. According […]
1 Easy Sit To Stand Exercise For All Ages
Have you ever heard of the sit to stand exercise that is a great little physical therapy tip if you sometimes find yourself struggling to stand after sitting at the table without using your arms to stand up? Or to get yourself off the sofa without using your arms for […]
The Solutions Oriented Leader Top Leadership Books in Singapore
Dr. Rick Goodman with this special edition of the Solutions Oriented Leader Podcast. I hope you’re staying safe wherever you are in the world. The Solutions Oriented Leader ‘Your Comprehensive Guide to Achieve World-Class Results was chosen as one of the best leadership books in Singapore. The Top Best in […]
Great Companies Focus on Health and Wellness
Great companies focus on health and wellnness. It enhances employee retention and aid in the recruitment and hiring of new team members. When your team prioritizes personal health and wellness, it’s a win for everyone. They enjoy a higher quality of life, while the company itself benefits from higher productivity, […]
How to Transform Your Company CultureHow to Transfrom Your Company Culture
Does your companies culture keep you up at night? There’s a reason why company culture has become such a big focus for companies both large and small. Studies show, time and time again, that culture can make or break performance, team cohesion, employee retention, and recruitment. Is it Time to […]
Check Back Your Key to Delegation Success
In order to grow your business, you’re going to have to trust that your staff members are capable of getting the job’s done that you assign to them. That means you’re going to have to do something that may be uncomfortable for some of you and easy for others. You’re […]
What Does Work-Life Balance Mean for Virtual Teams?
As a leadership coach and keynote speaker, I interact with teams of all kinds—including many virtual teams. Telecommuting and remote collaboration technology have changed the way we work, and the benefits are striking. Companies can reduce overhead and provide their employees with more flexibility; employees, in turn, often love the […]
How Transformational Leaders Deliver Employee Feedback
Do you want to know how transformational leaders deliver employee feedback? You should because it leads to an increase in workplace engagement and creates happy work environment. Here’s a simple truth about human nature: We all like to be praised when we do something well. Very few of us enjoy […]
The Difference Between a Keynote and Guest Speaker
When you’re booking speakers for your event, they must be made aware of their exact role. There are two types of speakers you should consider hiring for an event: your keynote speaker and guest speaker. Both speakers add value to the event, but what’s the difference between the two? What’s […]
How to Choose a Conference Speaker
With the meeting industry heating up people want to connect and and knowing how to choose a conference speaker is critical to your meetings success. There’s a lot riding on your choice of conference speaker. In a very real way, it could make or break your event. After all, the […]
Just do it already!!
Click HERE to watch video. Let’s just do it already. “What are we waiting for? Let’s just do it already.” I said. We were sitting in an agency creative meeting exactly 21 years ago and one of our art directors had just come up with a brilliant solution for our […]
Organizational Culture and Why We Need It
Organizational Culture and why we need it is a question I get asked often as an executive coach. Let’s examine why it’s so important and how it benefits your employees and your customers. The definition of organizational culture is best summarized this way. It is the combination of beliefs, assumptions, […]
How Solutions Oriented Leadership Improves Employee Retention
When I was doing the research for my book The Solutions Oriented Leader one fact became apparent. Great organizations understand how solutions oriented leadership improves employee retention for several reasons. Employees don’t want to work for a pushover or a boss. They certainly don’t want to work for someone who […]
Great Companies Focus on Health and Wellness
by Dr. Rick Goodman on May 25, 2022 Great companies focus on health and wellness. It enhances employee retention and aid in the recruitment and hiring of new team members. When your team prioritizes personal health and wellness, it’s a win for everyone. They enjoy a higher quality of life, […]
Maintaining Employee Experience When Leadership Changes
by Dr. Rick Goodman on May 23, 2022 Maintaining employee experience when leadership changes is a focus of human resources professionals around the world. Where does employee experience come from? That’s a more complicated question than you might think. My personal belief is that it emanates largely from the people […]
Transform Your Company Culture
There’s a reason why company culture has become such a big focus for companies both large and small. Studies show, time and time again, that culture can make or break performance, team cohesion, employee retention, and recruitment. Is it Time to Rethink Your Company Culture? If you’re thinking about making a […]
What Is SI Dysfunction?
If you are suffering pain in your lower back around the lower vertebrae, groin pains, hip pains, numbness of the butt cheeks whilst sitting, then there is a very good […]
7 ways to boost your personal brand with social media
Nowadays, everyone has at least one social media account. While your social media platforms can be an avenue to express yourself and connect with your peers, you can also use them to your advantage to build a personal brand. What is personal branding? Fundamentally, your personal branding refers to the […]
The Five Areas to Set Goals to Attain Balance in Your Life
by Dr. Rick Goodman on April 19, 2022 Hi this is Dr. Rick Goodman the Team Building expert and author of the book Living a Championship Life “A Game Plan for Success” with your next episode of the Championship Challenge. Last time we covered the S.M.A.R.T formula of goal setting […]
Sacroiliac Joint Dysfunction During Pregnancy
One of the most common sources of SI instability is pregnancy and childbirth. Those kids really change your life in more ways than you bargained for. Not that all of […]
Best Practices to Boost Your PersonalBrand Online
Your personal brand represents who you are to the public to make others recognise who you are. Your personal brand makes you unique and helps you stand out from the competition. With a solid personal brand, you can build bridges to a more robust network and attain your personal and […]
Is Your Back Pain Fake News?
Are you suffering from back pain? Is your pain concentrated in that dimple in your back? Does the pain go down your leg and stop at your knee? Are you […]
8 Ways A Motivational Speaker Can Help Engage Your Teams
“Who needs a motivational speaker when we can just amp up the incentives?”“Why hire a speaker if we can give out bonuses instead?”“What can this speaker do that our leaders can’t?”“We know our people more, why ask an outsider to motivate them?” Here are some common hesitations of companies whose […]
Tips To Help Improve Your Posture
Simple adjustments in the way you stand, sit, hold your phone, use your computer, or even sleep, can alleviate a multitude of problems just by improving your posture. So before you panic, check in with your posture first! Consistently adjust your posture! Keep Regular Checks On Your Posture STOP – […]
The Differential is the Valuable Feature of Membership (703 words)
Price differential the real feature of membership. It’s very interesting that a lot of association executives association volunteer leaders and others seem to think that the feature of membership or the benefit of membership is something like…the meeting or other things in which Members can participate. Here’s the thing…if […]
Generate Or Tolerate
Everything we do comes down to two choices. Apologies to Morgan Freeman. We generate, or we tolerate. We can generate a working business process, or we tolerate uneven results. We can generate new leads, or we tolerate a “feast and famine” cycle. We generate new clients, or we tolerate being […]
5 Myths About Sales Growth (That May Keep You From Growing)
We want to talk a little bit about business growth. Since, of course, that’s what people get in touch with us to do. And when we have clients, they often come to us with things they’ve heard, passed down from generation after generation of business people, and they’ve taken them […]
How To Give The Gift Of Founders’ Sales Magic To Everyone On Your Team
Company founders sell better than other team members. This has been the case since long before Steve Jobs got on stage to show us “one more thing.” Need proof? People want to “deal with the owner (founder)” whenever possible. It is the “VIP” treatment. We want to believe in heroes, […]
Do You Even Scale, Bro?
How to grow a stable, unstoppable business with Stable Scaling! Scaling your business is a buzzword, right? We all want to scale. Let’s scale. Let’s grow. Let’s all get bigger. Let’s get swole. Scale. Up and to the right, man. Woo hoo! I got a bright future in sales, […]
Ed Rigsbee’s Raw & Unedited with David Tharp: Live to Virtual…Content, Expo & Networking
The post Ed Rigsbee’s Raw & Unedited with David Tharp: Live to Virtual…Content, Expo & Networking appeared first on Ed Rigsbee association and membership growth.