The Imperative of the Ultimate Customer Experience®
In today’s dynamic global marketplace, businesses constantly grapple with ways to stand out and…
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Cultivating Distinction: The Indispensable Power of a Positive Attitude
Earlier this week, a great friend of mine was subjected to negative comments on social media. The…
The Chief Inspiration Officer: How Leaders Inspire Excellence
In the ever-evolving landscape of today’s business world, titles and roles frequently change to…
Creating Distinction in a Crowded Marketplace: A Lesson from High Point University
In the current hypercompetitive business landscape, achieving distinction—standing out from the…
ANY business can get on the wrong side of the public when basic empathy and concern for the customer is ignored
Several years ago, a Canadian musician’s $3500 Taylor guitar was severely damaged by baggage…
Maximizing Leadership Potential
Maximizing Leadership Potential through Deliberate Decision Making is crucial for business growth.…
The 7 Weakest Parts of Your Business and How to Fix Them
Identifying the weakest parts of your business is one of my main jobs as an executive coach and…
Making Your Dreams a Reality: From Dreamer to Achiever in 5 Simple Steps
by Dr. Rick Goodman on March 7, 2023 Making your dreams a reality is not as difficult as it may…
